Privacy and Security Policy
First of all, your privacy is important to us and we value your trust. In addition, we take the protection of your personal information very seriously. This document will help you understand what information we maintain and discard, and how we use, store and protect your personal data. It also tells you what rights you can exercise in relation to your personal data (such as the right to object).
When do we collect or process your personal data?
We mainly collect personal information only when you provide it to us by registering, filling out forms or emails, as part of travel service orders and tour requests, and similar situations where you choose to provide us with information. In addition, we also collect information from the computer, mobile phone, tablet or other device you use to access our website, such as the IP address, the browser you use and the language settings, to ensure that we provide you with a consistent user experience. We also use other technologies such as website analysis tools or cookies to help us provide you with the best service.
What information do we collect from you?
We collect the following personal information from you:
• Information required to book services, such as name and email address (at least). Depending on the policy of the place you are visiting, we may also ask for your phone number, postal code, passport and visa data, health code, etc.
• Your nationality and interests, as well as any special requests you may have for food, accommodation, etc. during your trip.
• Information, travel stories, and pictures in feedback you send us.
• Unique identifiers such as usernames, account numbers, etc.
• Billing information, such as credit card number and billing address.
What do we use your information for?
Any information we collect from you may be used in one of the following ways:
• To improve our website. We continually strive to improve our website offerings based on the information and feedback you provide.
• To improve customer service. Your information helps us respond to your customer service requests and support needs more effectively.
• To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or provided to any other company for any reason without your consent.
• To send newsletters upon your request. With your permission, we may send our latest newsletters about travel news, latest tours or service information, etc. to the email address you provide for order processing. You can unsubscribe from each email at any time.
• In certain circumstances, we may share your data with the government or other agencies if required by law.
How do we protect your information?
We will not pass your personal information to third parties for use in any form unless we have obtained your consent or are required by law. We have procedures to prevent unauthorized access and misuse of personal data. We use appropriate business systems and procedures to protect the personal data you provide to us. We also use security procedures and technical and physical restrictions to access and use personal data on our servers. Only authorized personnel and service providers you need are allowed to access personal data in the course of work.
In addition, some of the quoted/reprinted texts, pictures, audio, video and other content on this platform are from public channels on the Internet and are intended for information sharing and dissemination. The quoted content may have missing source annotations or copyright disputes due to the complexity of the network. If the quoted content belongs to your copyright, you can contact us and we will add the source or remove it after verification.
Third-party liability and your responsibility
Our website includes links to other websites, such as Facebook, YouTube, etc. If you access these websites from our website, you should know that your information is subject to their privacy statements. We are not responsible for the protection of your personal data during your visit to these websites.
With your permission, we will share your travel stories, pictures and comments with other travelers on our website, Facebook page or other platforms. Once you send us such information by email, WeChat, message or other means, you understand and agree to allow your information to be published publicly and allowed to be read by others who have access to such information. In some cases, your information may also be collected and used by others.
Please note that if you share information about one or more people in your group with us, it is your responsibility to ensure that the person to whom you provide personal data knows that you have done so and that they have read, understood and accepted our private policy.
How to contact us?
Your personal wishes are of great importance to us and your questions will always be fully appreciated by us. If you have any questions about our privacy policy, please feel free to contact us at the following:
•
• henrylewe$#$hotmail.com (Replace '$#$' with '@')
Choice and Opt-out
We send you newsletters after obtaining your permission. If you no longer wish to receive our newsletter, you can "opt-out" of receiving it by following the unsubscribe instructions included in each newsletter we send.
We reserve the right to change this document at any time without prior notice. We may modify the privacy statement from time to time, so we recommend that you visit this page and read the content carefully every time you use our website and services to ensure that you know your position.